Customer Experience Specialist Customer Service & Call Center - Pikesville, MD at Geebo

Customer Experience Specialist

5.
0 Pikesville, MD Pikesville, MD Full-time Full-time $22.
50 - $27.
00 an hour $22.
50 - $27.
00 an hour 18 hours ago 18 hours ago 18 hours ago As a Customer Experience Specialist , you will use your positive attitude and people skills to provide solutions that impact our customers.
We pride ourselves on being outside the box thinkers, team players and innovators in our field.
We are serious about providing our customers with cutting edge technology and extraordinary service.
To provide our customers with the best experience possible, we need to hire the best.
We realize you get what you pay for! We're looking for a professional who values a team environment and cares about putting their talents to work to make a difference for our customers.
We are a successful tech company looking for a candidate that has the following personality:
Enthusiastic Humble Great Work Ethic Integrity Takes Initiative Considerate If we have described you, we want to speak with you! Can you pass a quick test? Are you comfortable talking to anyone on the phone? Do you consider yourself a good listener? Are you a quick learner? Can you remain composed in a stressful situation? Do you like technology? and Gadgets?
Responsibilities:
Talking to customers daily Customer account management (payments, updates to accounts, assisting with relocations) Handling contractual questions and concerns Ability to prioritize tasks and meet required deadlines Communicate regularly with management on the status of accounts and any escalations that may arise Willingness to assist other Team Members Accounts receivable support We offer:
Salary to commensurate with experience (Do you have experience in our industry?) Medical, Dental & Vision benefits Life Insurance Policy Company Paid 401k with company match Paid Vacation and Sick Leave A Pleasant working environment Please submit the following to apply:
Resume (including months/years of employment for each position) Cover Letter should be directed to Ms.
Karin Nelson Salary to commensurate with experience Job Type:
Full-time Pay:
$22.
50 - $27.
00 per hour Expected hours:
40 per week
Benefits:
401(k) matching Dental insurance Health insurance On-the-job training Paid time off Parental leave Referral program Vision insurance Experience level:
3 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office
Experience:
Customer Service or Help Desk:
2 years (Required) Microsoft Office:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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